[superbee 4406]

Made a appointment for new Tires and a alignment
Since I've changed out my whole front suspension.
Car is on lift and tires are off
They come and say they don't have the tires they told me yesterday
They had in stock so now I have to choose a crap tire they have available
Then as I'm watching,the tech is draining my oil !
I go to the counter and ask if a oil change is included with a alignment
Since I never asked for one?
They ended up giving me a free oil change
I told them the wheel covers are on the back seat and to throw them on when done
nope still sitting on the back seat when I went to the car
I didn't bother to say a thing since
At that point I knew I would never go back to that place in my lifetime.

 

[9.0 2012 RS]

Made a appointment for new Tires and a alignment
Since I've changed out my whole front suspension.
Car is on lift and tires are off
They come and say they don't have the tires they told me yesterday
They had in stock so now I have to choose a crap tire they have available
Then as I'm watching,the tech is draining my oil !
I go to the counter and ask if a oil change is included with a alignment
Since I never asked for one?
They ended up giving me a free oil change
I told them the wheel covers are on the back seat and to throw them on when done
nope still sitting on the back seat when I went to the car
I didn't bother to say a thing since
At that point I knew I would never go back to that place in my lifetime.

Usually with discount cheap places that happens.

 

[04_Toaster]

what do you mean? it's that stupid lame everywhere......and nowhere is cheap. less ridiculously expensive is close as that gets. makes you just want to ditch it and go get a new one vs having to pay to have someone who couldn't give a crap about your car much less have any pride in their work do anything to it if you can't fix it.

 

[superbee 4406]

it was a independent small Tire shop
I look at it as if they cannot get the stupid simple things right
can you imagine if they really did some real work on your car?
if I had the room and could afford the equipment I would never
bring my car anywhere, this isn't the first time for me, just the latest.

the last discount tire shop I brought my Truck to told me I needed to replace a list of suspension parts
some of them were not serviceable or even available after I took some time to do some research on it.
I could only imagine what they would of done to the truck if I gave the ok.
the thing is I never give the ok and will bring the thing home and do it myself.
that is what saved me that time.
for the guy who is at their mercy, I feel sorry for them.

 

[Doughnuts]

I miss the small shops I grew up with down in Texas. I always went to the same small old shop that also did semi tires and other things. They were the guys that did tires, and then a couple miles down the road was the alignment and lube shop where for $100 you got the alignment. All these guys worked hard and were hungry, but they never lied to you or inflated the service needed. The last alignment I did before I left Texas, I showed up with all the parts, and all they needed to do was install tie rod ends and align on fresh tires. The trick was, I got in right before lunch, and left 6 tallboys for the guys on the front seat for lunch. It was something I saw my Dad do often, and damn if it didn't make the work happen a little quicker with certain people.

 

[GregS]

Just have to search for a good shop, or multiple shops depending on the work, as stick with them. I've had a good mechanic for 14 years and all the cars go to him. Tire shop I've had to change a couple times as the main one I used to go to went downhill but I found another one. Hell, I even found a good mechanic for my daughter out in New York. Other choice is of course to do it yourself and I do for most of my custom work, but there are times when it's worth the money for it to be done on a lift and quickly.

 

[04_Toaster]

See, IMO the good work should be rewarded, not required bribe up front to get good work....