I posted this awhile back on SL and the responses were. . . less than helpful. (Everyone said I should’ve bought LED instead. Thanks, but I would like to try and fix the neon I already own first. ) Part of why I stopped hanging at SL. So I thought I would try again here. Here is my original post:
So I just got a new set of APC (American Products Co) blue neon under glow, and accidentally cracked the back 36” tube while installing it. The wiring is all set, I just need the tube. I tried going back to Kragen Auto Parts, and they were less than helpful. (He did offer to sell me another set.) I plan to try calling around this week to see if I can find a different store to order the part, but thought I should check if anyone here had any recommendations first.
This is my first underglow. I’m assuming that these are brand specific, but maybe there’s a generic I can use? I can’t even seem to find the website for the manufacturer. Here is the info from the box: APC (American Products Co) 506556B Neon Under Car Kit 4 p blue, barcode: 688278983784.
(The following was a second post I made a few days later)
Ok, now this is getting ridiculous!
I finally got a hold of the manufacturer @ 1-800-594-4272 and Paul there tells me that APC doesn’t offer replacement bulbs. I’ll just have to go and buy a whole new kit. When I told him it was damaged during install he wants to know why I expect them to give me a new bulb. I explain I don’t -- I want to BUY one. When I ask why other companies offer replacement bulbs he says he “doesn’t know why APC doesn’t, they just don’t.” He tells me “when you buy a lamp and you break it you have to go buy a new one.” To which I respond, “When I buy a lamp and the bulb breaks I go buy a new LIGHT BULB, not a new lamp!” Paul is clearly not my friend. When I ask to speak to a supervisor he refuses and says that he is one.
According to the parts guy at a local store I might be able to use another manufacture’s neon, but will probably have to alter the wiring harness and/ or clips to make it fit.
Seriously, I hear about tubes burning out and cracking all the time. Does everyone really go out and drop $100+ when this happens? If so anyone else want to go in on a new kit & split parts?
I'll never buy anything else from APC again!
Here’s the company website:
http://americanproductscompany.com
Love how the front and sides look, (I'll try to post some 'pics once I have more done) please help me get my back to glow!
So I just got a new set of APC (American Products Co) blue neon under glow, and accidentally cracked the back 36” tube while installing it. The wiring is all set, I just need the tube. I tried going back to Kragen Auto Parts, and they were less than helpful. (He did offer to sell me another set.) I plan to try calling around this week to see if I can find a different store to order the part, but thought I should check if anyone here had any recommendations first.
This is my first underglow. I’m assuming that these are brand specific, but maybe there’s a generic I can use? I can’t even seem to find the website for the manufacturer. Here is the info from the box: APC (American Products Co) 506556B Neon Under Car Kit 4 p blue, barcode: 688278983784.
(The following was a second post I made a few days later)
Ok, now this is getting ridiculous!
I finally got a hold of the manufacturer @ 1-800-594-4272 and Paul there tells me that APC doesn’t offer replacement bulbs. I’ll just have to go and buy a whole new kit. When I told him it was damaged during install he wants to know why I expect them to give me a new bulb. I explain I don’t -- I want to BUY one. When I ask why other companies offer replacement bulbs he says he “doesn’t know why APC doesn’t, they just don’t.” He tells me “when you buy a lamp and you break it you have to go buy a new one.” To which I respond, “When I buy a lamp and the bulb breaks I go buy a new LIGHT BULB, not a new lamp!” Paul is clearly not my friend. When I ask to speak to a supervisor he refuses and says that he is one.
According to the parts guy at a local store I might be able to use another manufacture’s neon, but will probably have to alter the wiring harness and/ or clips to make it fit.
Seriously, I hear about tubes burning out and cracking all the time. Does everyone really go out and drop $100+ when this happens? If so anyone else want to go in on a new kit & split parts?
I'll never buy anything else from APC again!
Here’s the company website:
http://americanproductscompany.com
Love how the front and sides look, (I'll try to post some 'pics once I have more done) please help me get my back to glow!