Hold on tight, i have a feeling this is going to get wordy.
So my story starts a few months ago, i made my first order from FastScions
I bought the "Seibon" carbon fiber front bumper cap
for my gen2, and i was quite excited.
They ship without notification, and they don't provide a tracking number, so its recommended that you have a good grip on the edge of your seat while you wait for the part to arrive.
The part finally got here after something like 2 weeks, and was packaged somewhat well, they pretty much wrapped a large sheet of cardboard around the cap a few times, then liberally wrapped it in tape.
The major letdown here, the cap was not Seibon,
now, after a closer look, the site does not advertise the part as a Seibon product, however they put a Seibon vinyl on it for the display pictures, so it was a bit misleading.
Overall the quality was alright, it was singly ply CF, threads fairly aligned, with 3m outdoor adhesive on the back, and one coat of laminate that had one or two small bubbles. I kept it because i like the look, its still on today and looks pretty nice.
However, things are just getting started.
A few weeks later, i found myself browsing their site again, and ran across a pair of "Anzo" halo projector headlights. Their price compared to the dealer price for Anzo products was very good, so i bit.
These headlights were labeled as Anzo headlights, they gave links to the Anzo site, and displayed the Anzo part numbers, in the description.
The headlights took a good bit longer to arrive, and showed up in a plain cardboard box with some Japanese on it. Inside were the lights, poorly sealed with foam squished out of the housing seam, the bulbs were mounted by two thin wire snaps on either side, the wires passed through a rubber cap that slid over the backs, and the only piece of documentation was a sheet in Japanese, poorly depicting how to connect the JDM turn signals to the car without damaging something. I called the site, quite upset and complained about the lights being poorly made and fake, they assured me that they were real.
I even went so far as to take the lights to a nearby customs shop and ask, the shop owner said he would never install the lights because he has seen the particular brand of fakes before, and he wouldn't be responsible for any damage they would surely cause.
I then called fastscions again, which turned out to be a single office, running 3 different sites, operating by drop shipping products from around California.
This time, he agreed with me, and said he would take the lights back as soon as he could obtain a "Return Auth." number from the mfg. This took weeks and numerous phone calls... Finally, after i had almost lost all hope of ever hearing from them again, i was actually emailed this number.
I was instructed to write the number on the sides of the box, and ship it back to where it came from.
I did so, after paying return shipping myself, which was near $40.00,
A few weeks later i was mailed a statement, saying that i would soon be credited for my original purchase, here's the good part, Minus a 25% "ANZO restocking fee", How lovely.
In the end i was out nearly 200.00 in shipping both ways, plus the mystery restocking fee, Finally making my mind that i would never order from fastscions.com again. I simply could not go on and allow others to fall victim to the same shenanigans that cost me around two hundred dollars, and months of my time.